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This usually settles itself — a bank can take a while to confirm a payment. Check your orders from Profile to see where it stands. If the course is still locked and the payment has not gone through, contact support from this screen with the order reference and we will sort it out.
Refunds are handled case by case rather than automatically — there is no refund button in the app. Contact support from this screen with your order reference and what went wrong, and we will tell you what we can do.
UPI (any app), credit and debit cards, netbanking and the popular wallets. The options available for your order are the ones shown on the payment screen itself.
We usually reply within a day. Tell us what happened and we will pick it up from there.