This usually settles itself — a bank can take a while to confirm a payment. Check your orders from Profile to see where it stands. If the course is still locked and the payment has not gone through, contact support from this screen with the order reference and we will sort it out.

Open the course and tap "Download course" — every video and PDF in it is saved together, and plays with no network at all. You can remove the download any time to free the space.

Refunds are handled case by case rather than automatically — there is no refund button in the app. Contact support from this screen with your order reference and what went wrong, and we will tell you what we can do.

Finish every module — a module counts as done once you have watched 90% of it. The certificate is issued automatically and appears under Progress → Certificates, carrying a verification link and QR code.

Wait 30 seconds and tap "Resend" — SMS can lag on a weak signal. If it still does not arrive, check that your number is typed correctly and that your phone is not blocking messages from short codes.

There is no automatic way to do this from inside the app. Contact support from this screen with your old number and whatever proof of purchase you have — an invoice or an order reference — and we will look at it case by case.

UPI (any app), credit and debit cards, netbanking and the popular wallets. The options available for your order are the ones shown on the payment screen itself.

No. You pay once and keep lifetime access to the course.

Yes — sign in with the same number on any phone or tablet. Your progress syncs, so you can start on one device and finish on another.

The confirm sheet shows the exact size before the first byte moves, so you decide with the number in front of you. Removing a download frees that space immediately.

Downloads live on the device, not in your account — clearing app storage, reinstalling, or the phone reclaiming space can remove them. Your library itself is untouched: open the course and download it again.

Every certificate carries a unique certificate ID and a QR code linking to its verification page, so an employer can check it rather than take a screenshot at face value.

Lower the playback quality from the player settings, or download the course once on Wi-Fi and watch offline — downloaded lessons never buffer.

Update to the latest version from the store first — most crashes are already fixed there. If it keeps happening, contact support below and tell us your phone model and app version, so we can reproduce it.